Coax Network Testing Tools
Give Technicians Full Visibility Into the Home
Troubleshooting coax networks can involve many hidden issues—signal loss, ingress, noise, or Wi-Fi dead zones. Hitron’s testing tools give field technicians the visibility they need to diagnose and resolve these problems fast. By combining portable meters, an intuitive app, and AI-powered insights, operators can deliver reliable broadband experiences, reduce repeat visits, and improve overall service quality.
CGNDP3M
Wireless DOCSIS 3.1 Test Meter
PROMETER
Wireless DOCSIS 3.1 Meter App foriOS and Android
HITRON PROPULSE
AI-Powered DOCSIS Troubleshooting Service
Make On-Site Testing Simple and Reliable
The ProMeter app is the technician’s interface for Hitron’s field meters, providing a simple, intuitive way to run tests, view results, and interact directly with the device on-site. From checking signal levels to running DOCSIS performance tests, ProMeter ensures that every tech has the tools they need in the palm of their hand. While its primary function is to control and read the meter, ProMeter can also upload stats to HitronCloud, enabling operators to analyze data remotely, track trends, and gain broader network visibility.
Test and Verify Networks With Confidence
The CGNDP3M is a portable DOCSIS 3.1 meter built for technicians who need precise readings in the field. It lets techs check spectrum, verify signal levels, run performance tests, and pinpoint impairments right at the coax outlet. When paired with software tools, the CGNDP3M provides operators with the data they need for installs, maintenance, and troubleshooting that affects the whole home.
Accelerate Troubleshooting With AI Insights
Hitron ProPulse builds on the foundation of ProMeter by adding an AI-powered troubleshooting layer. As technicians use ProMeter to capture real-time DOCSIS data from Hitron meters, Hitron ProPulse analyzes that information, identifies likely root causes, and guides next steps to resolution. Trained on accurate, industry-specific knowledge from CableLabs and SCTE, Hitron ProPulse delivers expert-level support in the field. It doesn’t replace the technician—it enhances their capabilities, reducing troubleshooting time, improving first-time fix rates, and ultimately boosting customer satisfaction.
Why Choose Hitron’s Coax Testing Tools
- Accuracy & Depth – From basic signal metrics to advanced diagnostics, Hitron tools cover the full range of coax impairments.
- Full-Home Visibility – Hardware + app + AI give ISPs visibility across the entire coax network, not just the drop.
- Operational Efficiency – Fewer truck rolls, faster issue resolution, and better use of technician time.
- Future-Fit Flexibility – Fully DOCSIS 3.1 compatible and ready to
A Complete Portfolio of Coax Network Testing Tools
| Product | What is it? | Primary Function | Key Benefits for Operators |
| CGNDP3M | DOCSIS 3.1 Field Meter | Portable handheld device for testing coax and DOCSIS signals on-site | Accurate signal verification, spectrum analysis, performance testing, faster installs and troubleshooting |
| ProMeter | Technician App | Mobile app interface used by technicians to operate Hitron meters | Simplifies meter use, consistent testing workflows, on-site diagnostics, optional upload to HitronCloud for remote visibility |
| Hitron ProPulse | AI-Powered DOCSIS Troubleshooting Service | Analyzes real-time meter data via ProMeter to identify root causes and guide resolution | Speeds troubleshooting, improves first-time fix rates, reduces truck rolls, enhances customer satisfaction |
About Hitron Technologies Americas
For more than 30 years, we are a trusted equipment manufacturer for some of North America’s largest cable Operators including Comcast, Charter Communications, Cox and Rogers.