Uplift your Customer’s Experience
Best-in-Class Home Network Management Solution
Hitron offers a full solution “family” of apps, gateways, extenders, and intelligent diagnostic tools designed give you and your subscribers the intuitive, intelligent tools needed to self-serve and self-manage broadband and WiFi services in the home.
HitronCloud®
Faster-to-Market with Scalability
Hitron ProInstall™
Real-Time ONT/ONU Activation Visibility Tool
ProMeter®
DOCSIS Meter App for iOS and Android
Hitron ProPulse™
AI-Powered DOCSIS Troubleshooting Service for Field Technicians
MyHitron+
New Multi-location WiFi Management and Optimization App
Empower. Your ISP Operations with the HitronCloud™ Ecosystem
Embrace the future with the HitronCloud solution, a robust ecosystem that’s consistently growing to cater to your specific needs. Our HitronCloud solution boasts an impressive array of features tailored for ISPs, including seamless device management, advanced troubleshooting capabilities, firmware management, and efficient device and technician tool management. As your trusted partner, we’re dedicated to staying at the forefront of innovation, continuously expanding our ecosystem to empower your network management.
Stretch Your OPEX Dollar Further with HitronCloud’s Abundant Features
HitronCloud combines powerful network management capabilities with built-in GDPR compliance, giving European operators confidence that subscriber data is handled securely and responsibly. Beyond its strong data protection foundation, HitronCloud delivers a full suite of advanced management, monitoring, and analytics tools — all at a fraction of the cost of competing platforms. Designed to help operators reduce OPEX, streamline daily operations, and improve customer satisfaction, HitronCloud offers exceptional value through a cost-effective, feature-rich solution that aligns with both your business goals and Europe’s strict data privacy standards.
Elevate Efficiency and Customer Satisfaction with HitronCloud: Boosting NPS
In addition to its impressive feature set, With HitronCloud, technicians can efficiently manage and troubleshoot modems, routers, extenders, and technical tools, all from a single screen, eliminating the need to toggle between multiple interfaces. This integrated approach streamlines their workflow, boosts productivity, and saves valuable time and effort. Moreover, HitronCloud’s efficiency improvements can significantly enhance your Net Promoter Score (NPS) by enabling technicians to resolve issues more quickly, deliver superior customer service, and ultimately foster a more satisfied customer base. Satisfied customers are more likely to become loyal promoters of your services, resulting in a stronger NPS and increased brand loyalty.
Mobile App for End Users
The new, MyHitron+ app uniquely offers Multi-location Management, that enables your customers to remotely manage multiple locations, such as an elderly parent’s home network or a second office location, from a single account. A redesigned user interface provides seamless usability and elevated user experience. With additional features such as advanced self-guided Care, your subscribers are guided through troubleshooting steps in their home network.
HitronCloud®
Faster-to-Market with Scalability
Hitron ProInstall™
Real-Time ONT/ONU Activation Visibility Tool
ProMeter®
DOCSIS Meter App for iOS and Android
Hitron ProPulse™
AI-Powered DOCSIS Troubleshooting Service for Field Technicians
MyHitron+
New Multi-location WiFi Management and Optimization App
About Hitron Technologies Americas
For more than 30 years, we are a trusted equipment manufacturer for some of North America’s largest cable Operators including Comcast, Charter Communications, Cox and Rogers.